Information system Article Example | Topics and Well Written Essays - 2250 words

Information system - Article ExampleProcedure / ResearchBusiness Need The labor represent control is used to control the situation of over catering of breakfast service, and thus can reduce the sp are grok expenses of the fine dining restaurant to the accepted budget range, with better using of resources for providing high-quality customer work with efficiency (James, 2003).Functionality The functionality of the system should collect is listed belowIdentify the staff mix of morning shift in required number according to the occupancy of the dayDefining hourly pay of staff and supervisorsBudgeting the staff cost of breakfast service weeklyExpected Value We expect the project can cliff the labour cost of the fine dining restaurant which is guide by the overstaffing of breakfast service, due to the otiose way of rostering. On the other hand, improve customer triumph for reducing the complaints about the service inefficiency. obviousReduce the annual total labour cost by 5%Red uce the yearly customer complaints calls by 10%IntangibleImprove staff efficiencyImprove customer satisfaction special(prenominal) Issues or Constraints F&B manager mandates deadline for 31st May next yearThe system needed to be in place for the next financial yearTechnical feasibilityAlthough some risks are presented, the Labour Cost Control System is considered to be technical feasible.The Systems risk based on familiarity with finishing is mediumMicrosoft Office such as Words and spreadsheets are commonly used in to each one segment and management staff had all trained to ensure their competency level of skills and knowledgeIT department also has rich experience and knowledge in the utilisation of Microsoft Office and other relevant softwaresHowever, many an(prenominal) choices of... The first section is staged at gathering requirements and modelling the system in accordance to it. The program issues are handled in this stage which allows deeper penetration into the system for understanding the business process flows (Boehm, 2001).The labour cost control is used to control the situation of overstaffing of breakfast service, and thus can reduce the unnecessary labour expenses of the fine dining restaurant to the accepted budget range, with better using of resources for providing high-quality customer services with efficiency (James, 2003).We expect the project can decrease the labour cost of the fine dining restaurant which is led by the overstaffing of breakfast service, due to the ineffective way of rostering. On the other hand, improve customer satisfaction for reducing the complaints about the service inefficiency.From the organisational point of view, the project is considered to be low risk and expected to have high investment return (ROI - 182.30%). The projects objective focuses on reducing the labour expenses of the restaurant through breakfast service.